About us

Complex IT made simple

Our mission at ComplexITy is to apply our technical expertise to your organisation, so you can focus on what is important – developing your business.

IT should be an enabler, not a distraction, yet to the non-IT expert the array of software and hardware options can be overwhelming. Let us simplify matters by helping you to procure, install, and support precisely the systems your business needs.

Key services from ComplexITy

Our non-exhaustive list of services includes:

Business IT support

Downtime prevents your staff from working effectively, and alienates customers. We offer an array of support packages which ensure that any issues which arise will be rapidly diagnosed and repaired.

Office IT setup

It is important to ensure that a new office is set up both promptly and correctly. We will help you navigate through the many hardware, software, and networking options, and install & configure everything, so that your employees can be productive as soon as possible.

Network security

Network and internet access is essential, but precautions must be taken to minimise the resulting risks from malicious users and software. We can install and configure firewalls, and antivirus & antispyware software. We can also train your staff in security best practice.

Procurement and vendor management

Selecting the optimal IT solution is not just about functionality, it is also about considering the full lifecycle cost, incorporating licences, support contracts, and running cost. We will help you determine the best option for your budget. We can also act as your single point of contact for dealing with multiple vendors.

Cloud solutions

Migrating software and data storage to the cloud can represent many advantages for businesses, including improved security, reliability, and performance, coupled with reduced costs and easier maintenance. We will advise which cloud solutions would be most beneficial for your business, and then plan, implement, and support the migrations.

Hardware & software upgrades, and virtualisation

ComplexITy can proactively ensure that all your hardware and software is correctly maintained and updated, so that it functions optimally at all times, and that you only pay for upgrades when you really need them. If you have local servers, we can also migrate you to a virtualised environment, reducing the need for new hardware purchases.

Backup, business continuity and disaster recovery

Permanently losing critical data can be fatal for a business. We can design and implement robust automated backup procedures to negate this risk, failover systems to minimise downtime for key systems, and help develop comprehensive disaster recovery plans to mitigate against likely threats.

Our values

Knowledge

Our extensive experience means we will thoroughly evaluate and understand your business in order to recommend the best solutions. We will be proactive, not reactive, in identifying improvements to your IT systems.

Persistence

We will be by your side for as long as you need us, be that for your office IT setup, a particular project, or for ongoing support. We take a long-term view with everything we implement, with a focus on supportability and business continuity.

Availability

Your SLAs are our SLAs – when your business critical systems need fixing, we will be there to minimise business disruption.